Support
Effective date: September 27, 2026
We're happy to help. Email grabifyrecipes@gmail.com and include the link you were importing, if it's about a recipe.
Common questions
A link didn't work. What can I try?
Make sure the post is public and still online, and paste the full link (tap Share, then Copy Link). Some videos don't contain the recipe in the caption, the video or a linked page, and in that case Grabify tells you it couldn't find one. If a public recipe link keeps failing, email us the link.
The recipe has a mistake in it.
Imports are automated, so always check amounts, temperatures and allergens before you cook. Emailing us the link helps us improve imports.
How do I cancel my subscription?
On your iPhone, open Settings, tap your name, tap Subscriptions, choose Grabify and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. You keep access until the end of the period you paid for.
How do I get a refund?
App Store purchases are refunded by Apple. See Refunds.
How do I change my name or password?
In the app, go to Profile, then Edit Profile to change your name, or Settings to change your password.
Can I get a copy of my recipes?
Yes. In the app, go to Profile, Settings, Export Recipes, and share them anywhere you like.
How do I delete my account?
In the app, go to Profile and tap Delete Account. See Delete your account for what gets deleted and how to ask us by email instead.
Contact
- Email: grabifyrecipes@gmail.com
- Company: Sunnyside International Enterprise LLC
- Address: 1605 Bay Rd., Miami Beach, FL 33139, United States
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